LAYER 1 · Responsible business principles
ISO 26000 – Social Responsibility
Social responsibility is not charity. It is a company's responsibility for the impacts of its own business. On Sustainability 360° (Bền vững 360°), FTS CSRA experts present all 7 principles, 7 core subjects and 37 issues of ISO 26000, and show how to prioritise and integrate them into operations. They also flag a common misconception: ISO 26000 cannot be certified.
Criteria used by FTS Impact Lab
In the Assess tool you can check your initiative against each criterion below (met, partly met, not met, not applicable).
- Governance: a named person or unit is accountable for social responsibility and reports to leadership
- Human rights: human-rights risks in operations and the supply chain have been reviewed
- Labour: working conditions, safety, pay and dialogue with workers are ensured
- Environment: main environmental impacts (energy, waste, water) are identified and reduced
- Fair operating practices: anti-corruption, fair competition and responsible sourcing rules exist
- Consumers: honest product information, data protection and customer safety
- Community: community programmes are based on real needs and local consultation
Example indicators to track
- Social responsibility training hours per employee per year
- Stakeholder grievances received and % resolved
- Total community investment (cash, in-kind, time)
- % of key suppliers that signed a code of conduct
FTS Impact Lab refers to this framework for analysis and advice. Results are not a certification or an official conformity assessment.