LAYER 4 · Impact measurement & management
B4SI – Business for Societal Impact (formerly London Benchmarking Group)
How much a company spends on communities is easy to count; what change that spending creates is what investors and society care about. On Sustainability 360° (Bền vững 360°), FTS CSRA experts introduce the B4SI framework: measuring inputs, outputs and impacts of community investment, the three motivation categories, the depth-of-impact scale and how to apply it to CSR programmes in Vietnam.
Criteria used by FTS Impact Lab
In the Assess tool you can check your initiative against each criterion below (met, partly met, not met, not applicable).
- All inputs recorded: cash, employee time, in-kind, management costs
- Motivation classified: charitable, community investment, commercial
- Outputs measured: people and organisations reached, leverage
- Impact on beneficiaries measured (behaviour, skills, quality of life)
- Business impact measured (employee engagement, reputation)
- Consistent methodology across years
Example indicators to track
- Total community investment by type (VND)
- Employee volunteering hours
- Additional resources leveraged
- % beneficiaries reporting positive change
FTS Impact Lab refers to this framework for analysis and advice. Results are not a certification or an official conformity assessment.